Privacy Policy – ​​Liveli Creations

Last updated: September 2025

At Liveli Créations , the confidentiality of your data is a priority.
This policy explains what information we collect, how we use it, and what your rights are.

1. Data Controller

The website www.livelicreations.com is published by Lisa GOVERNATO , a sole proprietor, registered under SIREN number 908 408 073 , whose registered office is located at:
114 Traverse Marius, 13360 Roquevaire, France
Contact: contact@livelicreations.com

2. Personal data collected

When you use our site or make a purchase, we collect the following data:

• Identification data: name, surname, address, telephone, email.
• Order details: products purchased, amount, payment method, delivery address.
• Technical data: IP address, browser type, device used.
• Navigation data: pages viewed, visit duration, preferences.
• Marketing data (with your consent): newsletter subscription, targeted advertising via Facebook, TikTok or Google.

3. Purposes and legal basis

Your data is used solely for:

• Processing and delivering your orders (legal basis: performance of the contract).
• Managing customer relations and after-sales service (legal basis: legitimate interest).
• Sending our newsletters and offers (legal basis: consent).
• To comply with our legal and tax obligations (legal basis: legal obligation).
• Analyze site traffic and improve our services (legal basis: consent via cookies).

4. Accommodation and security

Our site is hosted by Shopify Inc. , 126 York St., Ottawa, ON K1N 5T5, Canada.
Shopify stores your data on secure servers, protected by firewalls and encrypted via SSL.

All banking transactions comply with the PCI-DSS security standard.
We implement all necessary measures to guarantee the security, confidentiality and integrity of your data.

5. Third-party service providers

We only use external service providers for the following needs:

• Payment: Shopify Payments, Stripe, PayPal.
• Delivery: La Poste, Colissimo, Mondial Relay.
• Marketing and analytics: Google Analytics, Meta (Facebook/Instagram Pixel), TikTok Pixel.

These partners may be located outside the European Union (for example, Shopify in Canada).
They all have GDPR-compliant guarantees ensuring the protection of your data.

6. Data retention period

7. Your rights

In accordance with the General Data Protection Regulation (GDPR) , you have the following rights at any time:

• Right of access to your data
• Right of rectification
• Right to erasure (“right to be forgotten”)
• Right to restrict processing
• Right to object
• Right to data portability

To exercise these rights, please contact us at contact@livelicreations.com
You can also file a complaint with the CNIL : www.cnil.fr.

8. Cookies

Our site uses cookies to ensure its proper functioning, measure its audience and personalize advertisements.

You can accept, refuse or configure cookies at any time via the acceptance banner on the site.

Examples of cookies used:

• _session_id: unique session identifier (Shopify)
• _ga: Google Analytics (traffic measurement)
• _fbp: Facebook Pixel (targeted ads)
• _ttq: TikTok Pixel (advertising analysis)

9. Age of consent

By using this site, you declare that you are at least the age of legal majority in your country, or have obtained the consent of a parent or guardian to allow a minor to use this site.

10. Policy changes

This policy may be updated at any time.
The date of the last update is indicated at the top of this page. Changes take effect immediately upon publication.

11. Contact

For any questions or requests relating to your personal data:
contact@livelicreations.com

© Liveli Creations – All rights reserved