Privacy Policy – Liveli Créations

Last updated: September 2025

At Liveli Créations, the privacy of your data is a priority.
This policy explains what information we collect, how we use it, and what your rights are.

1. Data Controller

The website www.livelicreations.com is published by Lisa GOVERNATO, sole proprietorship, registered under SIREN 908 408 073, with its registered office located at:
114 Traverse Marius, 13360 Roquevaire, France
Contact: contact@livelicreations.com

2. Personal Data Collected

When you use our site or make a purchase, we collect the following data:

• Identification data: surname, first name, address, phone number, email.
• Order data: products purchased, amount, payment method, delivery address.
• Technical data: IP address, browser type, device used.
• Browsing data: pages visited, duration of visit, preferences.
• Marketing data (with your consent): newsletter subscription, targeted advertising via Facebook, TikTok or Google.

3. Purposes and Legal Bases

Your data is used only for:

• Processing and delivering your orders (legal basis: contract performance).
• Managing customer relationship and after-sales service (legal basis: legitimate interest).
• Sending our newsletters and offers (legal basis: consent).
• Complying with our legal and tax obligations (legal basis: legal obligation).
• Analyzing site traffic and improving our services (legal basis: consent via cookies).

4. Hosting and Security

Our site is hosted by Shopify Inc., 126 York St., Ottawa, ON K1N 5T5, Canada.
Shopify stores your data on secure servers, protected by firewalls and encrypted via SSL.

All banking transactions comply with the PCI-DSS security standard.
We implement all necessary measures to ensure the security, confidentiality, and integrity of your data.

5. Third-Party Providers

We only use external service providers for the following needs:

• Payment: Shopify Payments, Stripe, PayPal.
• Delivery: La Poste, Colissimo, Mondial Relay.
• Marketing and analytics: Google Analytics, Meta (Facebook/Instagram Pixel), TikTok Pixel.

These partners may be located outside the European Union (e.g., Shopify in Canada).
They all have GDPR-compliant guarantees ensuring the protection of your data.

6. Data Retention Period

7. Your Rights

In accordance with the General Data Protection Regulation (GDPR), you have the following rights at all times:

• Right to access your data
• Right to rectification
• Right to erasure ("right to be forgotten")
• Right to restriction of processing
• Right to object
• Right to data portability

To exercise these rights, contact us at contact@livelicreations.com
You can also lodge a complaint with the CNIL: www.cnil.fr.

8. Cookies

Our site uses cookies to ensure its proper functioning, measure its audience, and personalize advertisements.

You can at any time accept, refuse or configure cookies via the acceptance banner present on the site.

Examples of cookies used:

• _session_id: unique session ID (Shopify)
• _ga: Google Analytics (traffic measurement)
• _fbp: Facebook Pixel (targeted advertising)
• _ttq: TikTok Pixel (advertising analysis)

9. Age of Consent

By using this site, you declare that you are at least the age of legal majority in your country, or that you have obtained the consent of a parent or guardian to allow a minor to use this site.

10. Changes to the Policy

This policy may be updated at any time.
The update date is indicated at the top of this page. Changes take effect upon their publication.

11. Contact

For any questions or requests regarding your personal data:
contact@livelicreations.com

© Liveli Créations – All rights reserved